Workplace Violence In Social Care Settings: Traumatic Stress And Burnout In Staff.

Daniel Dowling, Sonam Prakashini Banka

Abstract


The aim of this study was to examine the relationship between frequency of exposure to physical violence/aggression and traumatic stress and burnout in social care workers (SCWs). One hundred SCWs were surveyed using non-experimental, cross-sectional, quantitative design with three questionnaires: Demographic questionnaire, revised Impact of Events Scale and Maslach Burnout Inventory. Responses were analysed using SPSS quantitative software and utilised descriptive statistics, non-parametric correlational and comparative statistical tests. Results indicated statistically significant positive relationships between the frequency of exposure to physical aggression/violence and traumatic stress and burnout measures. Results also indicated significant positive correlations between traumatic stress and burnout. Furthermore, exposure to workplace violence/aggression, traumatic stress, and burnout also positively correlated with SCWs desire to leave the profession in the next five years. Finally, results indicated the presence of a significant protective role of self-care in moderating the perceived effects of workplace violence/aggression on traumatic stress and burnout in SCWs.


Keywords


Social Care Work; Workplace Violence; Traumatic Stress; Burnout

References


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DOI: http://dx.doi.org/10.22375/dbr.v3i0.39

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Copyright (c) 2020 Daniel Dowling, Sonam Prakashini Banka

Publisher: DBS Library